Terms & Conditions

AGREEMENT TO OUR LEGAL TERMS

We are WITHLYRA (also referred to as us, or our), a business name registered in Australia. We operate the website https://withlyra.ai/ (the Site), as well as any other related products and services that refer or link to these legal terms (the Legal Terms) (collectively, the Services).

WithLyra is an AI-powered interview practice and preparation platform designed to help users simulate, practice, and reflect on interview scenarios across various roles and industries. Through our website, users may participate in AI-generated mock interview sessions, receive automated feedback on responses, practice structured interview questions tailored to selected roles or skill areas, and review performance insights.

All outputs are generated algorithmically and are not reviewed, verified, or approved by human professionals. The content, feedback, and suggestions provided through the Services are for informational and educational purposes only. They do not constitute employment advice, career advice, legal advice, human resources advice, recruitment services, hiring evaluation, or professional certification.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and WITHLYRA, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Services are not intended for the storage or processing of sensitive health, financial, or regulated personal data.

2. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the Content), as well as the trademarks, service marks, and logos contained therein (the Marks). Our Content and Marks are protected by copyright and trademark laws and treaties in the United States and around the world. The Content and Marks are provided in or through the Services AS IS for your personal, non-commercial use only.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment: Visa, Mastercard, American Express, and PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in AUD.

6. SUBSCRIPTIONS

Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date. By purchasing a subscription, you expressly acknowledge and agree that your subscription will automatically renew and that your selected payment method will be charged on a recurring basis at the then-current subscription rate until you cancel. We offer a 1-day free trial to new users who register with the Services. The account will not be charged and the subscription will be suspended until upgraded to a paid version at the end of the free trial. You may cancel your subscription at any time by logging into your account settings or by contacting us at admin@withlyra.ai.

7. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. Prohibited activities include, but are not limited to: systematically retrieving data to create a collection or database; tricking or defrauding us and other users; using the Services to train, benchmark, or develop competing artificial intelligence models; circumventing security-related features; disparaging or harming us and/or the Services; and engaging in any automated use of the system such as using scripts or data mining tools.

8. USER-GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs and other functionality. Contributions may be viewable by other users and third-party websites. You represent and warrant that your Contributions do not infringe proprietary rights of any third party and that you have the necessary licenses and consents to use and authorize us to use your Contributions.

9. CONTRIBUTION LICENCE

By submitting or uploading Contributions to the Services (including resumes and interview responses), you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce, modify, and process such Contributions solely as necessary to provide the Services, generate AI simulations, and maintain functionality. This licence does not grant us ownership of your Contributions. You retain all rights in your content.

10. GUIDELINES FOR REVIEWS

We may provide areas to leave reviews or ratings. Reviews should be based on firsthand experience, should not contain offensive language, discriminatory references, or references to illegal activity. We may accept, reject, or remove reviews at our sole discretion.

11. SOCIAL MEDIA

You may link your account with Third-Party Accounts (such as social networking accounts). By granting us access, you understand we may access and store content from your Third-Party Account so it is available through your account on our Services. Your relationship with third-party service providers is governed solely by your agreement with them.

12. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to Third-Party Websites or Third-Party Content. We are not responsible for the accuracy, offensiveness, or privacy practices of these external sites. Inclusion of any link does not imply endorsement by us.

13. SERVICES MANAGEMENT

We reserve the right to monitor the Services for violations, take legal action against violators, and manage the Services in a manner designed to protect our rights and property.

14. PRIVACY POLICY

We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy. The Services are hosted in Australia. If you access from regions with different laws, you consent to have your data transferred to and processed in Australia.

15. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe any material available on or through the Services infringes upon any copyright you own, please notify us immediately using the contact information provided.

16. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services. We reserve the right to deny access, terminate accounts, or delete content at any time without warning for any reason, including breach of these terms.

17. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove contents of the Services at any time without notice. We cannot guarantee the Services will be available at all times and we may experience hardware or software problems resulting in interruptions.

18. GOVERNING LAW

These Legal Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. Both parties irrevocably consent to the exclusive jurisdiction of the courts of Australia.

19. DISPUTE RESOLUTION

You agree to first contact us at admin@withlyra.ai to attempt to resolve any dispute informally. If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

20. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and update information at any time without prior notice.

21. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. AI-GENERATED OUTPUTS MAY BE INACCURATE, INCOMPLETE, OR MISLEADING. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW.

22. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR AGENTS BE LIABLE FOR DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING.

23. INDEMNIFICATION

You agree to defend and indemnify us from any loss, damage, or claim arising out of your Contributions, use of the Services, breach of these Legal Terms, or violation of the rights of a third party.

24. USER DATA

We maintain certain data you transmit for managing the performance of the Services. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken. We are not liable for loss or corruption of such data.

25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services and sending emails constitute electronic communications. You consent to receive electronic communications and agree to the use of electronic signatures, contracts, and records.

26. CALIFORNIA USERS AND RESIDENTS

California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs for unresolved complaints.

27. MISCELLANEOUS

These Legal Terms constitute the entire agreement between you and us. Our failure to enforce any right does not operate as a waiver. If any provision is determined to be unlawful, it shall be severable without affecting remaining provisions.

28. CONTACT US

In order to resolve a complaint or receive further information, please contact: WITHLYRA, Sydney, New South Wales 2000, Australia. Email: admin@withlyra.ai