Cookie Policy for withlyra

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and personalized experiences.

2. How We Use Cookies

We use cookies to ensure our platform functions properly, to securely process your payments, to authenticate your secure login, and to analyze how users interact with our service so we can improve it.

Importantly, we do not use cookies for targeted advertising or sell your data to third-party ad networks.

3. Types of Cookies We Use

A. Strictly Necessary Cookies (Always Active)

These cookies are essential for our website and services to function properly. You cannot opt out of these cookies as the platform cannot operate without them. We use them for:

• Authentication & Security: To keep you logged in securely (e.g., when you use "Continue with Google" or "Continue with LinkedIn") and to protect your account from unauthorized access.
• Payment Processing: We use Stripe as our payment processor. Stripe sets strictly necessary cookies to process transactions securely and prevent fraud.

B. Analytics and Performance Cookies

These cookies allow us to analyze how users interact with our platform, which helps us improve our product and user experience.

PostHog: We use PostHog to understand aggregate usage trends, such as which pages are visited most often or if users encounter errors during their mock interviews. This helps us optimize our AI platform's performance.

4. Third-Party Cookies

In addition to our own cookies, we use a limited number of trusted third-party service providers (such as Stripe for payments and PostHog for analytics) who may also place cookies on your device when you use our services. These third parties are bound by strict data processing agreements and are not permitted to use your data for their own independent marketing purposes.

5. How to Manage Your Cookies

Most web browsers allow you to control cookies through their settings preferences. However, please note that if you limit the ability of our website to set Strictly Necessary Cookies (such as blocking Stripe or our login tokens), you will not be able to log in, conduct mock interviews, or purchase subscriptions on withlyra.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Email: support@withlyra.ai